It all starts with the manuscript. We need to like our books and we’re not fussed about genre, age range or the colour of the writer’s eyes. Show us a manuscript worth reading and we’ll jump at the chance. Ingrid Cranfield, our favourite editor, doesn’t mince her words. Every manuscript which passes through her hands gets the full wash, cut and blow dry. She’ll deal with colour and highlights too. Does she actually hate bad spelling and grammar? When she’s done, when that poor author has recovered from the haircut, that’s when we move on.